Go here to download this model for 3ds Max 2018 or 2015, depending on which version you have. Anything 2015 or later should open at least on of these files.
IMPORTANT UPDATE! Many students have also had problems with substance crashing their scene. In order to address that, download the second or third link
***If you still have problems, try merging this model into a fresh 3ds Max file.
Download HERE
Download (no Substance) HERE
Download Totally Clean Version HERE *this version is your best bet if you are using 2018 or above, and have had problems with your scene crashing.
Thanks for sharing this helpful model! I was able to download and open it without issues in 3ds Max 2018. The tip about merging into a fresh scene is a great fix. By the way, if anyone's dealing with overwhelming mess during long modeling sessions, my same day cleaning services can help keep your workspace distraction-free and organized!